Sales and Retail Assistants
What they do most days?
Handles returns and deals with customer complaints.
Arranges and replenishes goods on display stands, undertakes stock checks and assists with the receipt of deliveries from suppliers into the stock room.
Receives full or partial payment, checks validity of form of payment, writes or prints bill, receipt or docket and packages merchandise for customer.
Advises customer making major purchase on credit terms and arranges finance as appropriate.
Advises customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times.
Discusses customer requirements, including type and price range of goods/services desired.
Hard Skills
Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.
Skills are ranked based on the number of job adverts that list them as required skills.
Soft Skills
Soft skills can be self-taught and usually do not necessitate a certain completed level of education.
Skills are ranked based on the number of job adverts that list them as required skills.